The Blink New Relic app will generate updates into a conversation whenever an action is taken in New Relic.
It works using webhooks (what is a webhook?)
Getting New Relic set up is therefore very straightforward. You invite the Blink New Relic app to a conversation on Blink, ask it to generate you a webhook url, and then supply that to your New Relic app.
Get your webhook
Open a conversation with the Blink New Relic app. If the app is not in your contacts, head over into your Blink Launchpad and add it to your collection. Then open a conversation with it, or add it to one of your group chats.
When you start a new conversation with the app it will display a help card from which you can generate a webhook URL for that conversation. Press the button to do that, then copy it to your clipboard.
TIP if you need to re-generate that card for any reason, just say @New Relic help and it will show you how.
Give the URL to New Relic
1. Login to NewRelic and navigate to the Alerts page
2. Select Notification channels and click the New notification channel button.
3. Select Webhook as a channel type.
4. Paste the above URL in the Base Url box and click the Create channel button.
You should now start receiving notifications in Blink whenever incidents notifications are raised in New Relic